USIS has built an outstanding reputation as a claims administrator for Workers’
Compensation programs. Our clients appreciate our philosophy of personal service,
dedicated commitment and team approach.
Case counts below the industry average allow for proper claim management
and personal service
Rapid assessment and investigation of claims to help control medical and
indemnity costs, and discourage attorney involvement
Timely, successful conclusion of claims, with strict diary system control
Focus on claim-reserving practices – initial reserve determined only after
careful review by the licensed adjuster and the claims supervisor
Timely vocational case-management intervention, as necessary, to enhance
successful file closure and reduce exposure to prolonged disability payments
Licensed specialists review each claim file for subrogation potential, seeking
maximum recovery of client claim expenses – with a track record of reaping
substantial recoveries
Although opportunities to recover from Special Disability Trust Funds are
rapidly disappearing, we maintain a dedicated claims unit to assure recovery
to the extent possible from the various Trust Funds
Aggressive investigation of potentially fraudulent claims
Progressive claim-reporting procedures
May be reported online using the USIS web site, or via email, fax or telephone.
One contact from the employer establishes a record of the claim and initiates
all required State filings and review procedures
Ability to electronically register each claim with a national claims index service
"We are now in our nineteenth year of having our claims serviced by USIS. Their ability to meet our
demands for the highest level of service has exceeded even our expectations. Their attention to detail,
sophisticated technology and knowledge of our industry keep them the best in their business."
"FCBI contracted with USIS in 2000. We have been and remain extremely pleased with the committed
professionalism and attention to quality service provided by USIS. They know their business and are
dedicated all day, every day to serving our best interests. We are constantly rewarded by their superb
claims handling."
